A custom AI phone & chat assistant that answers every call to Pet Shines, quotes the job on the spot, books the appointment, and only interrupts you when a caller actually wants a real person.
Sundays and after 4PM, calls go straight to voicemail — and most callers just phone the next groomer on the list instead of leaving a message.
Wet hands, a wiggly dog on the table — you can't drop everything to answer. That missed call is a lost booking, not just a lost minute.
Texting price ranges back and forth between appointments is time you could spend actually grooming — or going home on time.
Bella picks up every call and website chat, including Sundays and after 4PM — when most of your competitors go quiet.
Asks the right questions — breed, coat, size, bath vs. haircut vs. full groom — and gives an accurate price range on the spot.
Checks real availability, locks in a time slot, and sends the client a confirmation text with a reminder before their visit.
Every new booking pings you (and Juliana) by text or email with the pet's name, breed, and job details before they walk in.
The moment a caller asks for a real person, Bella transfers them right away — no dead ends, no frustrating loops.
Chat with the demo below the way one of your customers would. Ask for a quote, book a slot, or ask to talk to a person to see the handoff.
Pricing shown in this demo is sample logic to illustrate the flow — final quote ranges would be configured with your real Pet Shines price list.
"Juliana took her time, did a precision scissor cut on a puppy that was no doubt wiggly and fearful."
— Yelp review, Pet ShinesEvery review mentions the same thing: patience and care with each pet. Bella doesn't replace that — she just makes sure every caller gets a fast, friendly response so the ones who show up in your chair are the ones you already have time for.
Pricing depends on call volume and is set up together — no big upfront build cost. A 15-minute call is enough to map out your quote logic and get a pilot running.
Book a 15-Min CallOr email jlvcc1@gmail.com directly — happy to answer questions first.